
Data Controller
Types of Data Collected
Among the Personal Data collected by this Application, either independently or through third parties, are: Tracking Tools; Usage Data; username; device information; number of Users; session statistics; email.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed prior to the Data collection.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide it, the Application may be unable to provide the Service. Where this Application specifically states that certain Data is optional, Users are free to refrain from communicating such Data without affecting the availability or operation of the Service.
Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy.
The User is responsible for any third-party Personal Data obtained, published, or shared through this Application.
Methods and Location of Data Processing
Methods of Processing
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Data processing is carried out using IT and/or telematic tools, following organizational procedures and logic strictly related to the stated purposes. In addition to the Data Controller, in some cases, the Data may be accessible to other individuals involved in the operation of this Application (such as administrative, sales, marketing, legal staff, or system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) who may also be appointed, if necessary, as Data Processors by the Data Controller.
An updated list of such Data Processors may be requested from the Data Controller at any time.
Location
Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country different from the one in which the User is located. For more details about the location of processing, the User can refer to the section on details regarding the processing of Personal Data.
Retention Period
Unless otherwise stated in this document, Personal Data is processed and stored for as long as required by the purpose for which it was collected. It may also be retained for a longer period due to legal obligations or based on the User’s consent.
Purpose of Processing the Collected Data
User Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Access to third-party account services, Statistics, and Contacting the User.
For detailed information on the purposes of the processing and the Personal Data processed for each purpose, Users may refer to the section “Details on the Processing of Personal Data.”
Facebook Permissions Requested by this Application
This Application may request certain Facebook permissions that allow it to perform actions with the User’s Facebook account and to collect information, including Personal Data, from it. This service allows the Application to connect with the User’s account on the Facebook social network, provided by Facebook Inc.
For more information about the permissions below, please refer to the Facebook permissions documentation and the Facebook privacy policy.
The requested permissions are the following:
Basic Information
Basic information from the User's Facebook account, which typically includes the following Data: id, name, picture, gender, and locale. In some cases, it may also include the User's Facebook “Friends.” If the User has made additional Data publicly available, such Data will also be accessible.
Usage Data
Provides access to the User’s primary email address.
Device Information
Tracking Tools
A Tracking Tool refers to any technology—e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that allows for tracking Users, for example, by collecting or storing information on the User’s device.
Details on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contacting the User
By filling in the contact form with their Data, the User authorizes the use of such information to respond to requests for information, quotes, or any other type of inquiry as indicated in the form’s header.
Personal Data processed: Usage Data; email.
By registering for the mailing list or newsletter, the User’s email address is automatically added to a contact list that may receive email messages containing information, including commercial and promotional content, related to this Application. The User’s email address may also be added to this list as a result of registering with this Application or after making a purchase.
Personal Data processed: Usage Data; email; Tracking Tools.
Contact management and message sending
This type of service allows for the management of a database of email contacts, phone contacts, or other contact information to communicate with the User.
These services may also collect data concerning the date and time messages are viewed by the User, as well as the User’s interactions with the messages, such as information about clicks on links included in the messages.
Brevo email is an email address management and message sending service provided by SendinBlue SAS.
Personal Data processed: Usage Data; email; Tracking Tools.
Data processing location: France – Privacy Policy.
Displaying Content from External Platforms
This type of service allows content hosted on external platforms to be displayed directly within the pages of this Application and to interact with it. Such services are often called widgets, small elements embedded in a website or application. They provide specific information or perform a particular function and often enable user interaction.
This type of service may still collect data about web traffic related to the pages where the service is installed, even when users do not interact with it.
Google Fonts is a font display service managed by Google LLC that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Data processing location: United States – Privacy Policy.
Statistics
The services listed in this section allow the Data Controller to monitor and analyze traffic data and track User behavior.
Google Analytics is an analytics service provided by Google LLC (“Google”). Google uses the Personal Data collected to track and examine the use of this Application, compile reports, and share them with other Google services. Google may use Personal Data to contextualize and personalize ads from its advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before data is stored in any data center or server. For more information, you can consult Google’s official documentation.
To learn about Google’s use of Data, consult their partner policy and their commercial data page.
Personal Data processed: Usage Data; number of Users; session statistics; Tracking Tools.
Data processing location: United States – Privacy Policy – Opt Out.
Our website uses Hotjar (provided by Contentsquare) to analyse user behaviour in order to improve the user experience and the overall usability of the website. Through Hotjar, we collect information about how users interact with our pages, including session recordings, heatmaps, click tracking, mouse movements, scrolling behaviour, form interactions, and other behavioural metrics.
The following data may be collected and processed through Hotjar: IP address, browsing data (such as visited URLs and pages viewed), user interactions (clicks, scrolling, and mouse movements), device information (including browser type, operating system, and screen resolution), and aggregated session data.
Hotjar does not collect sensitive personal data or special categories of personal data.
Hotjar Privacy Policy: https://www.hotjar.com/privacy
Hotjar Opt-out: https://www.hotjar.com/legal/compliance/opt-out
How to disable: Users can opt out of Hotjar tracking by updating their cookie preferences through our consent banner, disabling cookies in their browser settings, or using Hotjar's official opt-out form.
Cookie Policy
This Application uses Tracking Tools. For more information, Users can consult the Cookie Policy.
NECESSARY COOKIES
Technical cookies allow us to improve your browsing experience and provide you with all the services offered by the websites. In particular, our websites use the following technical cookies:
ANALYTICAL COOKIES
Analytical cookies allow us to analyze how you browse the Websites to help us improve your browsing experience. In particular, our websites use the following analytical cookies:
MARKETING COOKIES
Marketing and profiling cookies allow us to analyze your online behavior in order to offer you targeted advertising based on your preferences:
Cookie List
Sede Amministrativa
Viale Restelli, 3 - 20124 Milano | Italia
Phone: (+39) 02 35957835
PART OF
Invest Hospitality Group srl - www.ihgroup.it